FAQ
About the Product
What is Notion Culture
Founded in 2024 by a group of friends with big dreams and ambitions, Notion Culture was born from the desire to transform the fashion world. From the beginning, our goal has been to create clothing that not only expresses style but also tells a story of overcoming and innovation.
For more information, please check our About Us.
What size fits me?
To ensure you choose the correct size for your clothing, please refer to the size chart available for each item. This chart contains detailed and specific measurements for each piece, helping you find the perfect fit.
If you have any difficulty or need further assistance, do not hesitate to contact us. We are here to help! Contacts Us
How do i take care of my clothing?
To take care of your clothing, please refer to the product details on the item's page for specific care instructions.
What sustainable practices does your brand follow?
At our brand, we are committed to sustainable practices that help protect the environment. Our key highlights include:
- Local production near the shipping location, significantly reducing delivery times.
- Use of high-quality sustainable products, minimizing carbon dioxide and other pollutant emissions.
- Employment of sustainably sourced materials.
- Each order results in a 67% reduction in carbon dioxide emissions.
- 85% of our orders are produced in the destination country, supporting the local economy and further reducing emissions.
- We produce our clothing only to order to minimize waste and promote sustainability.
With these measures, we ensure sustainability, quality, and environmental responsibility in every piece of clothing we produce.
SHIPPINGS & RETURNS
Do you shop worldwide?
We do not. We currently ship to Austria, Belgium, China, Czechia, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malasia, New Zealand, Netherlands, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States of America
What´s the turnaround time?
1 - Production (1-3 Business Days): After approval of the purchase, we begin the production process, which takes 1 to 3 business days
2 - Shipping (3-11 Business Days): With production complete, depending on your location, delivery can take between 3 to 11 business days, ensuring safe and efficient shipping
Can i cancel or get a refund?
We offer a 14-day return policy. Items must be in their original condition with tags and packaging. Cancellations are not allowed outside the European Union. To initiate a return, reach out to us in Contact Us.
For more information, please check our Refund Policy.
I haven´t received any emails after my purchase
If you haven't received any emails 2-4 days after your purchase, please check your spam folder. If nothing's there, reach out to us in Contacts Us.
If i want to collaborate with you, who do i contact?
Reach out to us at Contacts Us and we will make sure our team gets back to you as soon as possible.